Jeffrey PiresJeffrey Pires
Geographic Information Systems Professional
Geneva, Switzerland

Twenty years delivering GIS and information management solutions, turning fragmented data into intelligence people can act on. I've tracked a global pandemic, supported humanitarian operations in the world's largest refugee camp, and run real-time power grid systems serving millions of customers. Different sectors, one constant: I absorb the complexity of chaotic data landscapes, turning confusion into clarity.

WHO / Europe
2020–2023
COVID-19 Dashboard
53 countries
Architected data integration and governance across dozens of authoritative sources, producing near-real time analytical and visualization outputs relied upon by governments, researchers, and media throughout the pandemic.
IOM  ·  Cox's Bazar, Bangladesh
2018
Rohingya Refugee
Response
1M+ population
Led IM/GIS coordination for field data collection, inter-agency site profiles, multi-sectoral needs assessments, UAV imagery geodata packs, and a live humanitarian monitoring dashboard guiding response operations.
GISCorps  ·  WHO HQ, Geneva
2015
Ebola Outbreak
GIS Coordination
28K+ cases
Supported GIS and data management coordination for the West Africa Ebola outbreak response: managing data flows, producing situation maps and analysis, supporting field operations, and launching the open data portal.
WHO HQ  ·  Zimbabwe
2019
Cyclone Idai
Emergency Response
2 vaccination campaigns
Led emergency geospatial support for two oral cholera vaccination (OCV) campaigns and a comprehensive assessment of health facilities following severe landslides and flash flooding.
GISCorps  ·  WHO HQ
2017
Polio Eradication
Crowdsourcing Platform
750K+ structures digitized
Architected a crowdsourcing platform enabling community-driven digitization of structures across the Democratic Republic of the Congo, generating the spatial data foundation to plan and deliver vaccination campaigns.
National Grid  ·  Boston, USA
2003–2016
Emergency Storm
Response
7M+ customers
Pioneered web GIS enterprise adoption across utility operations, building real-time situation dashboards and mobile damage assessment tools for power grid restoration following major storm events.
Career Timeline
2024
–2025
GIS / Data Visualization Officer
World Health Organization (WHO), Regional Office for Europe  ·  Copenhagen, Denmark
  • Delivered IM/GIS solutions for multi-hazard emergencies including infectious disease monitoring (mpox, cholera, hepatitis, zoonotic influenza) and complex humanitarian crises (Ukraine, Gaza); led data management for the mpox Incident Management Support Team (IMST) during its emergency response
  • Contributed to event-based surveillance workflows, translating multi-source signals from EIOS (Epidemic Intelligence from Open Sources) into risk visualizations for surveillance teams, and collaborated with immunization and vaccination programmes on vaccination data mapping
  • Led clearance of 250+ geospatial products through legal review with technical teams; contributing author on peer-reviewed publications and reports
Health Emergencies Event-based Surveillance Geospatial Products Publications
2020
–2023
GIS Consultant
World Health Organization (WHO), Regional Office for Europe  ·  Copenhagen, Denmark
  • Developed and maintained WHO/Europe COVID-19 Dashboard (Feb 2020–Nov 2023); architected open data integration across dozens of authoritative sources in near-real time using Python, with data governance protocols ensuring reliable and timely updates across 53 countries
  • Co-founded the WHO/Europe GIS Hub; contributed to regional strategy and GIS for Health roadmap; strengthened regional capacity for health emergency detection, surveillance, and response
COVID-19 Python Data Architecture Open Data AWS Strategy
2019
GIS Consultant
WHO Headquarters  ·  Geneva, Switzerland
  • Emergency GIS deployment: Cyclone Idai response, Zimbabwe. Rapid geospatial support for WHO humanitarian operations following the March 2019 disaster.
  • Geospatial analysis and mapping in support of WHO headquarters health emergency programs
Emergency Response Cyclone Idai Humanitarian GIS
2018
Information Management / GIS Officer
International Organization for Migration (IOM)  ·  Cox's Bazar, Bangladesh
  • Coordinated IM/GIS support in Rohingya refugee camps (1M+ population); managed data collection, analysis, and publication of site profiles and needs assessments guiding inter-agency coordination
  • Developed web portal, portable UAV imagery geodata packs, and interactive incident dashboard for humanitarian monitoring
  • Designed GIS-supported vetiver grass cash-for-work slope stabilization program: innovative field application of geospatial analysis to reduce landslide risk in densely settled camp areas
Humanitarian IM UAV Field Operations Inter-agency Coordination HDX / OCHA
2013
–2017
GISCorps Volunteer Projects
West Africa  ·  DRC  ·  Philippines  ·  USA
  • 2017US-CDC Shelter Monitoring: Developed real-time dashboards tracking shelter capacity for emergency response
  • 2017WHO DRC Polio Eradication: Architected crowdsourcing platform supporting digitization of 750K+ structures across the DRC
  • 2015WHO Ebola Outbreak, Geneva: GISCorps specialist for the WHO West Africa response; managed data flows, maintained situation maps, launched open data portal from WHO headquarters. This mission marked the pivot from utility infrastructure GIS into humanitarian and public health work
  • 2014USGS iCoast: Did the Coast Change?: Pilot crowdsourcing study identifying changes to the coastline following Hurricane Sandy
  • 2014Typhoon Hagupit/Ruby Social Media Crowdsourcing, Philippines: Geolocated social media content to map damage reports and requests for assistance
  • 2013Hurricane Sandy Aerial Damage Assessment, USA: Evaluated crowdsourced assessments of storm damage imagery
Disease Surveillance Crowdsourcing Crisis Mapping Volunteer Projects
2003
–2016
Lead GIS Analyst
National Grid  ·  Boston, USA
  • Lead GIS Analyst, 2013–2016
  • Senior GIS Analyst, 2008–2012
  • GIS Analyst, 2005–2007
  • Contractor, 2003–2004
  • Developed and launched enterprise mapping portal as an ArcGIS Online early adopter; scaled from initial pilot to 2000+ office and mobile users by identifying departmental challenges and delivering targeted GIS solutions
  • Developed mobile damage assessment tools and real-time dashboards integrating live weather, crew locations, power grid status, customer outages, and asset conditions
  • Pioneered web GIS enterprise adoption supporting operations serving 7M+ customers; built emergency response tools enabling real-time situational awareness across the grid; deployed and managed GIS infrastructure on AWS
  • Co-authored the enterprise asset data governance policy, establishing single-source-of-truth and accountability standards that carried forward into every later data architecture role
Enterprise GIS ArcGIS Online Critical Infrastructure Real-time Dashboards AWS Data Governance
Competency Domains
  • ArcGIS Pro & ArcGIS Online
  • Emergency Response GIS
  • ETL & Data Pipeline Automation
  • Data Governance & Strategy
  • Python  ·  SQL  ·  R
  • UAV Operations (FAA Part 107)
Certifications & Permits
GISP
GIS Certification Institute
2009–present
FAA Remote Pilot Certificate
Federal Aviation Administration, Part 107 UAV
2018–present
Swiss C Permit
Swiss long-term residence
and unrestricted work authorization
Professional Development
  • AI-Assisted Development & GeoAI  ·  2026, ongoing
  • ESRI GIS For Climate Action MOOC  ·  2026
  • WHO Leadership in Health Emergencies  ·  2025
  • WHO Advanced Security in the Field  ·  2015
  • URISA Leadership Academy  ·  2012
Languages
English  ·  Native
French  ·  A2
Education
Graduate Certificate
Geo-Information Science
Salem State University  ·  USA  ·  2008
Bachelor of Arts
Earth Science
University of New Hampshire  ·  USA  ·  2003
ESRI Special Achievement in GIS (SAG) Award
Esri Annual User Conference  ·  2013  ·  Recognized for pioneering enterprise mobile and web GIS adoption at National Grid
Esri International User Conference  ·  San Diego, CA, USA
  • 2019  ·  GIS for Cholera Vaccination Campaigns (OCV) following Cyclone Idai
  • 2018  ·  GIS Technology in the Rohingya Refugee Camps
  • 2015  ·  GIS in the West Africa Ebola Response
  • 2010  ·  GIS for Electricity Distribution Asset Management
  • 2008  ·  GeoCEMI: Pockets of Poor Performance
Esri Community & Regional Events
  • 2025  ·  GIS for Health in the WHO/European Region (Esri GIS for Good Seminar, Geneva, CH)
  • 2015  ·  National Grid's Integrated Mapping Applications Portal (GeoConX / EGUG Plenary, Providence, RI, USA)
  • 2013–2014  ·  ArcGIS Online at National Grid (EGUG, San Antonio, TX; multiple regional/community events, New England, USA)
URISA & Professional Organizations
  • 2024  ·  GIS in Public Health Emergency Operating Centers (EOC Network, virtual)
  • 2016  ·  GIS in the West Africa Ebola Response (URISA GIS & Health Symposium, Washington DC, USA)
  • 2013  ·  ArcGIS Online at National Grid (NEURISA, Boston, MA, USA)
Technical Reports & Peer-reviewed
Comparing Outcomes of COVID-19 and Influenza Among Hospitalized Adults in the European Severe Acute Respiratory Infection Vaccine Effectiveness (EuroSAVE) Network, 2021–2024: A Retrospective Cohort Analysis
The Lancet Regional Health – Europe  ·  2026  ·  Vol. 65
Contributing author.
Epidemiology and Characteristics of Cases With Monkeypox Virus Clade I in the WHO European Region, 2024 to 2025
Eurosurveillance  ·  2026  ·  31(24):2500955
Co-author.
Characteristics and Transmission Dynamics of Global Travel-Related Mpox Cases Caused by Clade Ib Monkeypox Virus
Emerging Infectious Diseases  ·  2026  ·  32(2):225–228
Collaborator.
Prevalence of Legionella as a Waterborne Pathogen and Its Health Impacts in the Pan-European Region
WHO Regional Office for Europe  ·  Copenhagen  ·  2025
Contributing author.
FEEDcities Project: Extension of the FEEDcities Protocol for Monitoring the Content of Specific Nutrients in Food Products. Ukraine Assessment
WHO Regional Office for Europe  ·  2025
Contributing author.
FEEDcities Project: The Food Environment in Cities in Eastern Europe and Central Asia – Ukraine
WHO Regional Office for Europe  ·  2025
Contributing author.
Continued Circulation of Mpox: An Epidemiological and Phylogenetic Assessment, European Region, 2023 to 2024
Eurosurveillance  ·  2024  ·  29(27):2400330
Contributing author.
Child and Adolescent Health in Europe: Report on Progress to 2021
WHO Regional Office for Europe  ·  Copenhagen  ·  2024
Contributing author.
Description of the First Global Outbreak of Mpox: An Analysis of Global Surveillance Data
The Lancet Global Health  ·  2023  ·  11(7):e1012–e1023
Collaborator.
WHO Global Situational Alert System: A Mixed Methods Multistage Approach to Identify Country-level COVID-19 Alerts
BMJ Global Health  ·  2023  ·  8(7):e012241
Collaborator.
The World Health Organization's Public Health Intelligence Activities During the COVID-19 Pandemic Response, December 2019 to December 2021
Eurosurveillance  ·  2022  ·  27(49):2200142
Contributing author.
A Large Multi-country Outbreak of Monkeypox Across 41 Countries in the WHO European Region, 7 March to 23 August 2022
Eurosurveillance  ·  2022  ·  27(36):2200620
Contributing author.
Energising the Utility Data Paradigm
Geospatial World  ·  2014
Lead author.
Novel Use of Existing Data for Smart Grid Preliminary Analysis and for Asset Optimization
CIGRE US National Committee  ·  2013 Grid of the Future Symposium
Contributing author.
Features & Media
Mapping Regions of DRC to Help WHO's Global Polio Eradication Initiative
GISCorps  ·  2017
Feature on the GISCorps volunteer project supporting the DRC Polio Eradication Initiative.
Using GIS for a Greater Good
ArcNews  ·  Esri  ·  2016
Featured in Esri's "GIS Heroes" series profiling GISCorps volunteers.
GISCorps Assists World Health Organization in Mapping Ebola Response
GISCorps  ·  2015
Feature on the GISCorps volunteers supporting the WHO West Africa Ebola response.
Map Publications
The Global Influenza Surveillance and Response System
Esri StoryMaps  ·  2025
Geo-CEMI: Spatial Analysis of IEEE Electricity Distribution Reliability Metrics
Esri Map Book, Volume 24  ·  Esri Press  ·  2009  ·  p. 113
Applied spatial analysis to geographically visualize IEEE CEMI (Customer Experiencing Multiple Interruptions) metrics, terming the technique Geo-CEMI. Presented at ESRI, EGUG, and GITA conferences.